How Our Service Works

Step-by-step Instructions for the Consumer/Homeowner

1. Register your account. Consumers can sign up for free to post unlimited projects.
2. Place mouse over your user name (upper right corner) to access the drop-down menu.
3. Pick your choice. To post a new project select “projects”.
   
4. On the Projects page, press the yellow “New Project” button.
5. Follow the instructions on the New Project page.
6. Once contractors are interested in your project, go to the contractor’s profile page for information about the contractor, including reviews from previous consumers. If you like what you see on their page, allow them to bid on your project.
7. You can also communicate with the contractors with our message service.
8. Finally, accept the bid of the contractor you choose based on the price of the bid, the reviews they have received, and how you feel about them from any communications you’ve had. You’re not required to choose the lowest bid.
9. When the project has been completed, please write a review of the contractor.

Alternatively... use the directory to search for a contractor in your area. You can go directly to the contractors’ profile page, and check any reviews received. Contact the contractor(s) you like and arrange to have your project done. You will not be able to write a review using this process; only projects that have gone through the bidding process can be reviewed.

There are a couple of points that need mentioning. First, going through the bidding process will likely save you money because the bids are “blind”; to get your project the contractors will need to offer reasonable bids based on they’re expected costs. Second, be wary of “low-ball” bids. If, for example, you receive 6 bids ranging from $4,500 to $5,500 and a seventh bid at $3,000 we highly recommend you at least question the contractor before accepting the low bid. Third, accepting a bid on our site is NOT legally binding on either party; an actual paper document signed by both parties is required if any legal issues arise. Fourth, when writing a review, please try to be fair and honest. If you were constantly arguing with the contractor but the finished work was excellent, please at least mention the quality of the work in your review. Finally, when it comes to signing a written contract, you have every right to refuse the contractor’s service should they attempt to charge more than the bid they placed; simply start the bidding process over should you so desire.